Filed under: ai agent
3 storiesThe archive, indexed. Every story carries its tags at the foot of the page.
Sales tactics
Vercel cut its inbound SDR team from 10 to 1.25
The company's COO says home-built agents now handle 90% of inbound sales development and 93% of support cases, on an infrastructure bill in the single-digit thousands a year.
№ 272 · 25 September 2026
Founder profile
Doctor's hiring platform makes hospitals apply to nurses
Iman Abuzeid qualified as a doctor in London and never practised. Nine years after founding Incredible Health, she says an AI interviewer has cut hiring time by 30%.
№ 227 · 12 September 2026
Working practice
An operator set his AI agent an exam. It failed
The order matters: teach first, test second, trust last. One founder writing for Inc. put his most important agent through a written exam before letting it near real work.
№ 203 · 8 September 2026