Filed under: management
3 storiesThe archive, indexed. Every story carries its tags at the foot of the page.
Hiring
The bad sales hire you pay for twice
Salary is the smallest part of the bill. The bigger costs are ramp time paid over again, accounts that will not take a second call, and a manager's week spent on the wrong person.
№ 239 · 14 September 2026
Management tips
Five places a growing company hides bad news from its founder
Consultant Bruce Eckfeldt argues that scale costs founders their view of five things at once: customers, employees, work quality, profits and decisions.
№ 235 · 13 September 2026
Working practices
Clay tells staff: writing a document should take longer than reading it
The sales software company has put a rule in writing about how long internal documents should take to produce. The detail of how it is enforced has not been published.
№ 73 · 13 August 2026