Filed under: sales ops
2 storiesThe archive, indexed. Every story carries its tags at the foot of the page.
Operating practice
SaaStr runs on three people and 20 agents. Here is where they broke
Jason Lemkin has published an account of every AI agent SaaStr runs, including the one that emailed 1,000 founders from a banned address. The useful part is the failures.
№ 234 · 13 September 2026
Sales tools
SaaStr runs Salesforce headless for six months: usage 10x, bill up 40%
Jason Lemkin's team stopped treating the CRM screen as the way in and pointed AI agents at the API instead. The consumption bill is the part founders should read twice.
№ 194 · 5 September 2026