Filed under: operations
5 storiesThe archive, indexed. Every story carries its tags at the foot of the page.
Idearium evolves from agency work into AI-enabled operations
Alexia Rondon Zamora is turning her digital agency into an operations service for small firms. She says the model is still being validated, and there are no customer numbers yet.
Sort the job into four buckets before you approve the hire
Write down the ten things the new person would actually do, then split them into judgment, relationship, repetition and coordination. Three of those buckets are not a hiring problem.
Goop Kitchen posts 61% sales growth in 2025
Gwyneth Paltrow's delivery-only food business grew sales by 61 per cent this year, using a model most investors had written off.
An operator set his AI agent an exam. It failed
The order matters: teach first, test second, trust last. One founder writing for Inc. put his most important agent through a written exam before letting it near real work.
The two-week test that shows who the business really needs
Codie Sanchez argues that leaving the laptop shut for a fortnight tells a founder whether they own a business or hold a job inside one. The diagnostic is unforgiving and free.